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FAQs
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
After placing your order, you will receive a confirmation email with your order details. Once your package has been shipped, tracking information will also be sent to your email.
Can I change my shipping address after my order is placed?
If your order has not been processed yet, we may still be able to update your shipping address. Please contact us as soon as possible at support@dermyne.eu.
Are your products suitable for sensitive skin?
Many of our formulas are created with gentle and skin-friendly ingredients. We still recommend reviewing the ingredient list carefully and performing a patch test before full use.
How should I store my skincare products?
Store products in a cool, dry place away from direct sunlight to maintain freshness and effectiveness.

